Contact Us

Get in Touch

If we can help you with more information about our product offerings,
or if you would like to meet with one of our product experts, please contact us.

Click here to get an International Health Insurance Quote in 2 minutes or less

About SES

For over 25 years, SES has been a trusted name in Zambia’s insurance industry, providing innovative and reliable insurance solutions tailored to meet your unique needs.

Our commitment to excellence and customer satisfaction has made us a leading choice for individuals and businesses seeking peace of mind and financial security.

At SES, we’re not just about insurance, we’re about building relationships and helping you navigate life’s uncertainties with confidence.

Important Contact Information

Have questions? Need assistance? We’re here to help!

CALL LINES

24/7 Help Line: 737

International Numbers: +260 97 777 0302 | +260 96 274 0300

WhatsApp (Pre-Authorization Only): +260 96 941 6388

Email Contacts

Membership Queries: memberships@ses-unisure.com

General Information: info@ses-unisure.com

Sales Queries: sales@ses-unisure.com

Compliments & Complaints: cc@ses-unisure.com

Finance & Accounts: financeteam@ses-unisure.com | insurance@ses-unisure.com

Alternatively, fill out the form below, and one of our dedicated representatives will get back to you promptly.

Office Locations

We’re here when and where you need us. Visit one of our offices conveniently located across Zambia:

Lusaka

General Lusaka Clinic Hours:
7:00 – 18:00

Walk-in only (for emergencies & acute illnesses*):
7:00 – 8:00 & 17:00 – 18:00

Appointments & emergencies* only:
8:00 – 17:00

*Walk-ins and emergencies will be attended to by the first doctor that is available.

SATURDAYS

By appointment only:
9:00 – 12:00

CLOSED SUNDAYS & PUBLIC HOLIDAYS

For emergencies:
Please call 737

Address:
Corner of Kafue Road and Mahogany Drive, Lilayi, Lusaka.

Contact us on:
Reception: +260 96 932 7426 (call, SMS, or WhatsApp)
Our Nursing Team: lusakanurse@ses-unisure.com

Bookings:
Call 737 from any mobile network, 24 hours a day
or email lusaka-clinic@ses-unisure.com

Kitwe

Operating Hours:
Monday – Friday | 08:00 – 17:00
Saturdays | 09:00 – 12:00

CLOSED SUNDAYS & PUBLIC HOLIDAYS

For emergencies:
Please call 737

Address:
Plot 698, Corner of Paulo Close and Nationalist Way, Kitwe

Contact us on:
Reception: +260 96 777 0304
Our Nursing Team: +260 76 122 8732

Bookings:
Call 737 from any mobile network, 24 hours a day
or email kitwe-clinic@ses-unisure.com

SES is PACRA registered. SES is licensed to sell insurance policies through the Pensions and Insurance Authority (PIA) License Number: 1072. SES is registered with the Health Professions Council of Zambia (HPCZ) for Medical Services and Clinical operations.